Safe, nurturing, and therapeutic residential care for children aged 8–18
To create environments where every child feels safe, valued, and supported to achieve their full potential.
Our Values
Integrity – doing what’s right, always.
Partnership – working with families, commissioners, and professionals.
Excellence – striving for the highest standards in care.
Empowerment – helping children shape their futures.
Compassion & Love – treating each child with empathy and patience.
Sustainability – creating long-term impact that transforms lives.
The Five Outcomes
1. Be Healthy
At Heritage, we place equal importance on both physical and emotional wellbeing. Every child has access to routine health appointments with a GP, dentist, and optician, while also being supported to engage in active, healthy lifestyles. We encourage balanced eating through practical cooking sessions and provide opportunities for sports, outdoor activities, and fitness. Emotional health is nurtured through therapeutic input, access to counselling, and creative outlets such as art, music, and journaling. Our approach ensures children build long-term habits that promote lifelong wellbeing.
2. Stay Safe
Safety is the foundation of everything we do. Our homes are secure, warm, and welcoming, with safeguarding embedded into daily practice. Staff are trained to manage risk carefully, supporting children to experience safe risk-taking that helps build resilience and independence (e.g., learning to travel safely, using technology responsibly). We operate a robust safeguarding culture, with safer recruitment, regular training, and clear reporting lines, ensuring children always feel protected and respected.
3. Enjoy & Achieve
Education is a key driver of future success. Every young person has a Personal Education Plan (PEP), and we work in partnership with schools, colleges, and virtual schools to ensure progress. Beyond academics, children are encouraged to discover their passions through hobbies, sports, and creative activities. Trips, holidays, and cultural experiences give them memories and broaden horizons. Life skills such as cooking, budgeting, and self-care are woven into everyday routines so children feel prepared for adulthood.
4. Make a Positive Contribution
We believe children are not just cared for but are active participants in shaping their futures. Their voices are valued in care planning, house meetings, and one-to-one keywork sessions. Achievements, big and small, are celebrated through our in-house Awards Ceremony and daily recognition. Children are encouraged to engage with the local community through volunteering, sports teams, and youth groups, helping them to build confidence and a sense of belonging. Diversity is celebrated, and respect for different cultures, faiths, and identities is promoted at all times.
5. Achieve Economic Well-Being
Heritage equips children and young people with the tools for independence and economic stability. Mostly for children slightly older, we provide tailored support for budgeting, money management, and savings. Practical workshops cover CV writing, interview preparation, and workplace skills. Partnerships with local employers, training providers, and career services give young people real pathways into apprenticeships, education, and employment. Our structured independence programme ensures that, as they move towards adulthood, they are confident and capable of managing their own lives.
Our Homes
Hope renewed daily
Primrose House is a gentle, uplifting home where children can begin again, located in Bridgwater. Inspired by the primrose – a symbol of hope and renewal – the home helps each child rebuild confidence, nurture resilience, and take steady steps toward a brighter future.
Primrose House provides care for up to two children aged 8–18, offering a safe, structured environment tailored to individual needs. The home includes a bright open‑plan lounge and dining area, a well‑equipped kitchen, and a cosy quiet room for relaxation or reflection.
Outside, a spacious garden with patio seating offers a calm space for fresh air and play.
Each child has their own bedroom, personalised to reflect their style, comfort, and sense of belonging.
Belonging starts here
Bluebell House symbolises trust and belonging, located in Wellington. It is a safe, inclusive home where children feel accepted and valued exactly as they are. Through consistency, connection, and community, the home helps each child feel rooted, supported, and part of something meaningful.
Bluebell House provides care for up to two children aged 8–18, offering a nurturing environment where trust, stability, and belonging are at the heart of daily life. The home features a spacious communal lounge that creates a warm, comfortable space for shared routines and positive interaction. An open‑plan kitchen and dining area offers a welcoming setting for cooking, mealtimes, and developing independence skills.
Outside, the home benefits from a garden, with a local park nearby providing additional outdoor space for play and fresh air. Each child has their own bedroom, personalised to reflect their style and comfort, promoting a sense of ownership and security.
Where calm begins
Lavender House offers a soothing, restorative space for children who need stability and emotional regulation, located in Swindon. Reflecting the lavender flower’s meaning of calm and healing, the home provides predictable routines, warm relationships, and a peaceful environment that supports recovery, wellbeing, and a sense of safety.
Lavender House provides care for up to two children aged 8–18, offering a calm, structured setting designed to support emotional regulation, stability, and growing independence. The home opens into a welcoming entrance hall and includes a comfortable lounge, an open‑plan kitchen and dining area, and a bright conservatory that provides additional communal space for relaxation and connection.
Outside, a good‑sized garden offers a peaceful area for fresh air, reflection, and social time.
